This company Solid Oak is complaining because Symantec flagged their software as a virus - this article has the details:
http://www.pcmag.com/article2/0,2704,2229576,00.asp
Now the company is complaining that because symantec deleted or disabled files in their program people had to "rebuild their entire operating systems".
I don't know about you but if some software is doing things that cause me to have to rebuild my entire operating system if it fails or gets deleted - I'd have to say what the heck is that software doing and I definitely wouldn't want it on my machine - for security reasons.
Someone should take a closer look at exactly what this software does exactly and why removal of files would have such a disastrous effect.
I wonder if PCMag checked to make sure that the real problem does not lie with the software vendor.